Express Education (“we,” “our,” “us”) values your privacy and is fully committed to protecting the personal information of all individuals who interact with our website expresseducation.eu and our services.
This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We may collect and process the following categories of information:
a) Personal Identification Data
Full name, email address, phone number, date of birth, nationality, postal address.
b) Academic & Professional Information
Academic history, transcripts, test scores, professional background, career goals.
c) Application & Supporting Documents
Passport copies, certificates, references, financial documents (where required for university/visa applications).
d) Technical Data
IP address, browser type, device identifiers, location data (approximate), website usage statistics.
e) Payment Information (where applicable)
Billing details for paid services, processed securely through third-party payment providers.
2. Purpose of Data Processing
Your information is collected and processed for the following purposes:
To provide personalized counseling and guidance for studying abroad.
To evaluate academic profiles and recommend suitable universities/courses.
To assist with university and visa application preparation, submission, and follow-up.
To communicate with you regarding services, updates, and important notifications.
To facilitate scholarship and funding opportunities where applicable.
To ensure legal and regulatory compliance.
To improve website functionality, enhance user experience, and conduct analytics.
We only process your personal data where we have a lawful basis under GDPR, such as your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests.
3. Sharing & Disclosure of Information
We may share your personal data with trusted third parties strictly on a need-to-know basis:
Partner Universities & Institutions – to support your admission process.
Visa Authorities & Embassies – when required for application processing.
Service Providers – including IT support, payment processors, cloud storage, and communication platforms.
Regulatory & Legal Authorities – where disclosure is required by applicable law.
We do not sell or trade your personal data to third parties for marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance browsing experience,
Track website performance and usage patterns,
Personalize content and advertisements.
You may disable cookies in your browser settings; however, certain features of the site may not function properly.
5. Data Security
We adopt appropriate technical, organizational, and administrative measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.
Examples include:
Encrypted data transmission (SSL/TLS),
Restricted access to personal data,
Secure storage of application documents,
Regular monitoring of our systems.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the retention period expires, we securely delete or anonymize your data.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
Right of Access – Request a copy of your personal data.
Right to Rectification – Request corrections to inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
Right to Restrict Processing – Limit how we use your data in certain cases.
Right to Data Portability – Request transfer of your data to another organization.
Right to Object – Object to processing based on legitimate interests.
Right to Withdraw Consent – Withdraw consent at any time, without affecting prior processing.
To exercise your rights, please contact us (details below).
8. International Data Transfers
As part of our services, your personal data may be transferred outside the European Economic Area (EEA), including to universities and authorities abroad. We ensure that such transfers comply with GDPR by implementing appropriate safeguards (e.g., Standard Contractual Clauses or equivalent protections).
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their respective privacy policies.
10. Children’s Privacy
Our services are primarily directed at individuals aged 16 years and above. We do not knowingly collect personal information from children without verifiable parental or guardian consent.
11. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Updated versions will be published on our website with a revised “Effective Date.”
12. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact us:
Express Education
📧 Email: expresseducationbd@gmail.com
📞 Phone: +8801612926032
📍 Address:
BD – 100 Kaniz Plaza, 3rd Floor, Zindabazar, Sylhet-3100
Europe – Rua Goncalo Braga 12B, 1885-035 Lisboa, Portugal
